Forms of Payment

We accept funds from pre-tax accounts for healthcare expenses, such as a Heath Savings Account, Flexible Savings Account, or Health Reimbursement Account (HSA/FSA/HRA) debit cards. Major credit cards, cash, and checks are welcomed.

We are out-of-network for all insurance plans. You may be able to get partial reimbursement for your child's evaluation by submitting an in-depth receipt (called a "superbill") to your insurance company, which we will provide.

Find out what your insurance will reimburse

Contact your insurance and ask about "Out-of-Network Coverage" for a neuropsychological evaluation:

Ask: What are my out-of-network benefits? How much is my deductible? After I meet my deductible, what percentage of the visit cost will I be reimbursed for?

Ask: Up to how much can I be reimbursed for:

60-minute intake appointment (CPT Code 90791)

Neuropsychological Testing (CPT Code 96136 for the first 30 minutes, CPT Code 96137 for each additional 30 min)

Neuropsychological Services (CPT Code 96132 or the first 60 minutes, CPT Code 96133 for each additional hour)

Ask: How do I submit a claim with the receipt my doctor gave me?

Why not be in-network with insurance?

This is a valid, common question. Please see FAQs for an explanation.

What is the cancellation & refund policy?

***We require a $315 deposit at the time of booking to hold appointments. Your appointments are very important to us. When you book an appointment, you are holding a place on the schedule that is no longer available to other families.  

If you need to cancel your scheduled appointments, we respectfully request that you provide us with a minimum of 10 days’ notice, at which time we would be happy to provide a full refund of your deposit.  

We get to work on your child’s evaluation 2 weeks prior to your intake appointment (e.g., sending out teacher forms, and creating documentation). Any cancellations less than 10 business days and up to 48 hours (2 business days) before your appointment will incur a $150 administrative fee, with the remaining balance of your deposit refunded to you.

Any cancellations made within 48 hours (2 business days) will not be eligible to receive a refund.

We do not provide services to collect payment, rather, we collect payment so that we can continue to provide services. We appreciate your business!